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How AI is changing the financial service industry

  • Fri, May 29, 2020
  • 09:00 - 10:00
  • https://www.youtube.com/watch?v=9ZMS7xBUB5k

How AI is changing the financial service industry

Online Video Reviewhttps://www.youtube.com/watch?v=9ZMS7xBUB5k

Time: 9:00 AM - 10:00 AM PDT (12:00 PM - 1:00 PM EST), Friday, May 29, 2020

Zoom.us link will be sent 1 and 24 hours before the event.

Please RSVP, the registration will be closed on 11:59 PM, May 28, 2020. 


With a combination of an explosion of data, technological advancements and improved maturity of several promising techniques, artificial intelligence has demonstrated the potential to transform the entire financial services industry. It helps to provide relevant customer experiences, enhanced operational efficiencies, prudent credit risk decisions, proactive fraud detection and optimal price assignments. Though the potential impact is big, the transformation through AI comes with its challenges. It ranges from talent, data, technology, organization awareness, and regulatory support.

Ren Zhang, Chief Data Scientist at BMO Financial Group, will speak about how the application of AI can support transformational initiatives in the financial service industry and discuss mitigation strategies to address challenges that may arise.


Ren is the Chief Data Scientist for BMO Financial, leading the Enterprise AI CoE, in charge of defining the Enterprise Data Science and Intelligent Process Automation strategy, driving adoption of AI and Machine Learning capabilities to automate processes and deliver better predictive decisions that will help the businesses drive accelerated revenue, cost productivity and customer outcomes.

Ren has over 15 years experience as a senior AI leader within various financial organizations. Prior to BMO Financial, she worked at Prudential Financial, where she was Vice-President and Head of Data Science. Prior to Prudential, Ren was Executive Director of Data Science and Innovation at Commonwealth Bank of Australia. And at American Express, she held progressively senior leader roles, ranging from credit risk management, to loyalty analytics, to fraud risk strategy, and to risk capabilities, with her last being Vice-President, Risk and Information Management of Enterprise Growth. Ren holds a PhD in Statistics from The Wharton School at the University of Pennsylvania.

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@Dahshu 2020

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